Circuits Bazaar Refund & Cancellation Policy:
Welcome to Circuits Bazaar, your trusted source for e-learning courses and educational project kits. We understand that sometimes changes or unforeseen circumstances may require you to seek a refund or cancel an order. This Refund & Cancellation Policy outlines the terms and conditions governing these processes.
1. Introduction
1.1. About Circuits Bazaar
Circuits Bazaar is an online platform based in Haryana, India, dedicated to providing e-learning courses and educational project kits to students, enthusiasts, and learners of all ages. Our commitment is to provide high-quality educational resources and products while ensuring customer satisfaction.
1.2. Scope of This Policy
This Refund & Cancellation Policy applies to all customers of Circuits Bazaar. By making a purchase through our website, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this policy.
2. Refund Policy
2.1. Eligibility for Refunds
We understand that circumstances may arise where you need to seek a refund for a purchase from Circuits Bazaar. Eligibility for refunds is subject to the following conditions:
- E-learning Courses: Refunds for e-learning courses are eligible if requested within 3 days of the purchase date and if you have not completed more than 25% of the course.
- Educational Project Kits: Refunds for educational project kits are eligible if requested within 4 days of the purchase date, provided the product is unopened and in its original packaging Only.
Please note that certain conditions may apply to specific products or services, and they will be outlined in the product description or during the checkout process.
2.2. Refund Process
If you meet the eligibility criteria for a refund, you can initiate the refund process by contacting our customer support team at circuitsbazaar@gmail.com. Please provide the following information:
- Your order number
- The reason for the refund request
- Supporting documentation, if applicable
Our support team will review your request and guide you through the necessary steps to process your refund. Refunds will be issued to the original payment method used for the purchase.
2.3. Refund Timeframes
Refunds are typically processed within 2-3 business days after approval. However, the actual time it takes for the refund to be reflected in your account may vary depending on your payment provider.
3. Cancellation Policy
3.1. Cancellation of Orders
If you wish to cancel an order before it is shipped, you can do so by contacting our customer support team at circuitsbazaar@gmail.com. Please provide the following information:
- Your order number
- The reason for the cancellation request
Orders can typically be canceled if they have not been processed and shipped. We will confirm the cancellation and process the refund in accordance with our Refund Policy.
3.2. Cancellation Process
Once your cancellation request is received, our support team will assess the status of your order. If the order is eligible for cancellation, we will initiate the process and provide confirmation. If the order has already been shipped, it will be subject to our Refund Policy.
If you have any questions, concerns, or require further assistance regarding our Refund & Cancellation Policy or any other aspect of your order, please feel free to reach out to us at:
Email: circuitsbazaar@gmail.com